When you make an enquiry or book a demo for our Service, we collect the following contact information:
First name
Last name
Phone number
Company name
Business email address
Social Media Accounts URL such as Linkedin
We process this data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. The legal basis for this processing is typically legitimate interests (to respond to your enquiry or arrange your demo) or, where applicable, to take steps at your request prior to entering into a contract.
We retain this information only for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
You have the right to request access to, rectification, or erasure of this personal data, or to object to or restrict its processing. For full details on your rights and how to exercise them, please refer to our comprehensive Privacy Policy.
We may use this information to deal with enquiries and complaints made by or about you relating to our Service
We may use this information to send you unsolicited marketing
communications in accordance with your preferences.
The processing is necessary for our legitimate interests, namely administering our Service, and for communicating with our customers effectively to respond to any queries or complaints. This processing is also necessary for us to be able to perform our contractual obligations to you if you are a customer.
We will only use your personal information in this way to the extent you have given us consent to do so.
We may share this information with: Customer relationship management platform; Internal communication tools.
Personal information and employment details when you sign up and create a profile on our Service as a candidate, such as:
First name, surname & maiden name and last name
Username or similar identifier, Title, Picture, signature, password, email address, phone number, nationality, work preferences, visa requirements, work eligibility, educational and professional history, interests and accomplishments, salary preferences, third party recommendations, project completed, professional resumes & CVs, your interests in certain job openings, Job applications, Interviewing information, hiring results
We do not collect personal data regarding your:
Race or ethnic origin
Physical or mental health
Religious or philosophical beliefs
Criminal offenses or proceedings
Political beliefs
Sexual life or orientation
If you choose to provide such information to a prospective employer, please review their privacy policy before submission.
We may process your information to:
Create and manage your account profile on our Service
Facilitate your access to and participation in interactive features of our Service, should you choose to engage with them
Address your enquiries and support requests related to our Service
Conduct product demonstrations
All data processing will be carried out in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.
You have the right to object to this processing if you wish, as detailed in our full Privacy Policy. Please be aware that in some cases, if you object to processing or withdraw consent, we may not be able to provide certain services to you.
The processing is necessary for our legitimate interests, namely administering and providing our Service.
We may share your information with the following categories of recipients:
Our partners and customers
Cloud infrastructure providers
Internal communication tool providers
Customer relationship management platform providers
Data analytics tool providers
Diversity data API providers
We only share your personal data where necessary for the purposes set out in our Privacy Policy and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
All third-party recipients are required to respect the security of your personal data and to treat it in accordance with applicable data protection laws. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Where we transfer your data outside the UK, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, as required by UK data protection laws.
Communication records:
When you contact us directly (for example, via email or telephone), we may record and process:
The content of your messages or conversations
Any opinions or feedback you provide
We may use this information to address your questions, issues and concerns.
We may use this information to develop new products and features available through the Service or otherwise improve our products and services.
We process your personal data based on the following legal grounds:
Legitimate interests: We process your information as necessary to pursue our legitimate interests in:
Communicating with you effectively
Responding to your queries, complaints, and concerns
Developing and improving our Service
Legal Obligation:
Some processing is necessary for compliance with legal obligations to which we are subject, particularly under the UK GDPR and the Privacy and Electronic Communications Regulations (PECR). This includes ensuring we have appropriate consent for marketing communications.
We share this information with our customer management and service platform provider.
This sharing is conducted in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. The legal basis for this sharing is our legitimate interests in efficiently managing customer relationships and providing effective service.
Our service provider acts as a data processor and is contractually bound to process your personal data only on our instructions and in accordance with applicable data protection laws. They are not permitted to use your data for their own purposes.
We have implemented appropriate safeguards to ensure the protection of your data, including:
Regular security assessments of our service provider
Contractual clauses requiring adherence to data protection standards
User Preferences:
We collect and process information about your preferences, including:
Notification settings
Marketing communication preferences
Website and Service display options
This data processing is conducted in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. The legal basis for this processing is typically:
Your consent, particularly for marketing communications
Our legitimate interests in providing a personalised and efficient service
You have the right to:
Access and receive a copy of your preference data
Rectify any inaccurate preference information
Withdraw your consent or change your preferences at any time
For marketing communications, we will always provide you with an easy opt-out option in each communication.
We retain your preference data for as long as you maintain an active account with us, or until you withdraw your consent or request deletion.
Use of Preference Information:
We use your preference data to:
Provide notifications
Send news, alerts, and marketing communications
Display and operate the website and Service according to your choices
This processing ensures we comply with our legal obligations under the Privacy and Electronic Communications Regulations (PECR) and the UK GDPR, particularly in sending only those marketing communications to which you have consented.
Legal basis for processing:
Consent: For sending marketing communications
Contract performance: For service-related notifications
Legitimate interests: For news and alerts you expect as part of our service
You can withdraw consent or change your preferences at any time. Each marketing communication will include an unsubscribe option.
Legal Obligation:
Some processing is necessary for compliance with legal obligations to which we are subject, particularly under the UK GDPR and the Privacy and Electronic Communications Regulations (PECR). This includes ensuring we have appropriate consent for marketing communications.
We may share your preference information with the following categories of third-party service providers:
Customer relationship management platform providers
Cloud infrastructure providers
Data analytics tool providers